What people ask most often.

Plain monitoring asks the server whether it responds. A software failure can return an empty page with status 200, so for that kind of check the website looks healthy. In every plan we also watch a control phrase in the content of the home page, the certificate and the domain expiry, and from the Start plan the content of pages from the sitemap, scripts and redirects, and changes in the domain and DNS.

Those are two numbers and both depend on the plan: time to detection and time to notification. Free 10 and 15 minutes, Start 2 and 4 minutes, Business 1 and 3 minutes, Enterprise 1 and 2 minutes. Every detection is confirmed by a second reading, because an alert from a single measurement is false more often than it is true.

That is what the content review is for. It catches soft 404 pages, a drop in the amount of content, incomplete page code, 4xx and 5xx errors, broken images and links, duplicated meta tags, a missing key element of the page and a shrinking sitemap. The number of addresses checked depends on the plan: 100 on Start, 500 on Business, from 2000 on Enterprise. When the website is larger than the plan, the panel and the report say plainly how many addresses out of how many we check, and you choose the pages that are always included.

Every detection is confirmed by a second reading, and you set the threshold of failed checks yourself on the monitor. Quiet hours hold back less important notifications, critical ones always get through. An SMS goes out only when a critical outage opens, to a number confirmed with a code: 20 messages a month on Start, 100 on Business.

Notifications go by email (no limit in any plan), SMS, Telegram, a browser notification and an entry in the panel. Everyone on the team picks their own channels, separately for each website. A PDF report arrives monthly from the Start plan and weekly from Business: uptime, events with response times, hours of work, findings from the content review, performance of the measured addresses and the state of the content management system.

No. Monitoring from the outside starts as soon as you give us the address. The plugin is optional and shows what cannot be seen from the outside: versions, overdue updates, the state of scheduled tasks and disk space. We have it for WordPress, Neos, Sylius and Magento. Any other system stays on monitoring from the outside, which works without installing anything.

We never ask for passwords. The plugin sends nothing on its own: it exposes a control address protected by a key, and we are the ones who ask for it. You hand over server access only when you order server care, and that is a separate decision, not a condition of using the monitoring.

The free technical review takes two minutes, without an account and without a payment card. It ends with a score and a list of tasks you can hand to a developer as a link: a person without an account sees the description and, once the fix is deployed, runs the check again. An account needs nothing but an email address, and signing in works through a link, without a password.

So that nobody monitors a website they do not own and reads its state. Confirmation goes through one of four methods: a script on the website, a TXT record, a meta tag or a file on the server. Monitoring starts straight away and there are 24 hours to confirm.

Free 0 PLN, Start 99 PLN, Business 299 PLN net per month for one website. Enterprise starts at about 999 PLN net and comes out of a conversation, because the scope is agreed individually. Yearly billing is about 17 per cent cheaper, and additional configuration plus a one-off consultation are included.

Per website. The plan and the response time targets belong to the website, not to the account, so a landing page can sit on the free plan while the shop next to it runs on Business, inside one account. Each website has its own subscription and its own cancellation, so ending one does not touch the others.

Monitoring keeps running. For seven days in the full scope of the plan, with a notice in the panel and a message to the account owner, and after that the website moves to the free plan. We do not switch checks off after the first failed attempt and we do not go silent without warning.

Yes. Cancellation takes effect at the end of the paid period, after which the website returns to the free plan. History and settings stay, only how long they are kept changes: 7 days on Free, 6 months on Start and Business, a year on Enterprise.

Yes, for every payment. Our accounting department issues it from the billing record and it arrives at the address given at purchase. We do not issue invoices automatically from the panel and we say so plainly, instead of showing a document there that does not exist yet.

Numbers and service states: response times, versions, the state of the certificate and the domain, results of checks. We do not collect the content of the website, the data of your customers or the contents of the database. The list of accounts with full permissions arrives as a one-way fingerprint salted with the secret of your installation: enough to detect a change, useless anywhere outside your website.

We do not make backups or run disaster recovery, we do not scan for malware, we do not analyse application errors and we do not monitor from several locations around the world. Integrity checks will also not catch content served selectively to some visitors, nor scripts added by a tag manager. This list is shorter than the list of features and more important than it.

Detection and notification are always on our side. The fix belongs to the team that maintains the website: it receives the description, the address and a list of tasks, and once the fix is deployed it runs the check again with one click, also without an account. Work on our side and out-of-hours duty are part of the Enterprise contract.

Below the Enterprise plan we do not promise a response time from our team, and we say so plainly. The uptime targets and response times you set in the panel describe your commitment to your own client, and those are what the report settles. Our duty hours and our response times are agreed on the Enterprise plan, before the contract is signed, based on the brief.