Notifications and reports

We notify you when something that matters happens.

Monitoring that sends a notification for every twitch stops working within a week, because everyone stops reading it. So events carry weight, and notifications follow rules.

Email is included in every plan, with no limit.

How we let you know.

From the Start plan you also get notifications in the phone app and in the browser, plus Telegram, Signal and Discord. They all wake your phone the same way and cost nothing per message. SMS is separate, because it is the one channel we pay for per message: it is included from the Business plan, and below that you add it as a pack. We send it only when a critical outage opens, and only to a number confirmed by code.

  • email, no limit in any plan
  • the phone app, with no charge per message
  • Telegram, Signal and Discord
  • notifications in the browser
  • SMS on the Business plan or from an add-on pack
  • an entry in the panel event feed
Who gets the notificationQuiet hours, 03:20
EventChannels
Outage
emailappSignalSMS
Critical error
emailappTelegram
Vulnerability held until morning
Incident held until morning
A simulation of the delivery rules. Channels also depend on the plan and on each person settings.

Who gets what.

Everyone on the team sets their own channels, separately for each website. An owner may want outages by SMS only, while a technical person wants everything by email.

Quiet hours hold back less important notifications until morning. A critical outage always gets through.

Four kinds of event.

For each kind you set your own response time target, and the panel and the report show whether it was met.

Outage
the site does not respond
Critical error
the site works, a key function does not
Vulnerability
a risk to security or continuity
Incident
a disruption to keep an eye on

Send it straight to a developer.

You can hand an event to the person who looks after the website. They get a description of the problem and a link that runs a fresh check after the fix is deployed, without creating an account.

The task closes itself once the check passes.

A month of care on one PDF page.

The monthly report comes with the Start plan, the weekly one from Business, and on Enterprise we agree any cadence you need.

A document you hand to your board or your client, without writing summaries by hand.

  • availability over the period
  • a list of events with duration and response time
  • hours of work carried out
  • fixed and open findings from the content review
  • the scope of the content check
  • performance of the measured addresses
  • the state of the content management system

Check your website.
Free, in two minutes.

The free technical review covers availability, the certificate, the domain, email, content and forms. It ends with a score and a list of tasks you can hand to your developer. No payment card and no commitment.