We check your website from our own infrastructure, at a pace set by your plan. We confirm a failure with a further check, so a single network glitch wakes nobody up.
Free plan at no cost, no payment card.
A website failing on the server side can return empty content with code 200, which reads as “everything is fine”. Monitoring that only looks at the code will call it healthy. We also watch a fragment of content that has to be in the response: the company name from the footer or another fixed element. When it disappears, we open an event.
The home page content check is included in every plan, the free one as well.
<html>
<body>
<h1>Your Company</h1>
<footer>Your Company Ltd.</footer>
</body>
</html>Certificates and domains expire quietly, and the effect shows only when the browser warns your visitors or the email stops arriving.
We warn you well before expiry. Tools that renew certificates automatically usually do it a month ahead, so an earlier notification would be a false alarm.
We read the dates straight from the domain registry. An expired domain takes the email with it, and getting it back is expensive and slow.
We compare the domain configuration against the previous reading: server addresses, mail records, name servers and DNSSEC signatures. We report a change only once a second reading confirms it, because a single discrepancy is usually not a change but a missing answer.
The first reading becomes the reference point and wakes nobody up.
From the Start plan you decide which pages are checked separately. For each one you can give a phrase that has to appear in the content.
Three addresses on Start, twelve on Business, on Enterprise as agreed.
We sell two numbers, not the gap between checks. Time to detection is the gap multiplied by the number of confirmations. Time to notification adds the threshold that keeps a short outage from waking anyone.
| Plan | Failure detected within | Notification arrives within |
|---|---|---|
| Free | ||
| Start | ||
| Business | ||
| Enterprise |
Detection and notification are on us in every plan. The response belongs to your team, and our on-call duty is a separate service. On the Enterprise plan response times and on-call duty go into the contract and we agree them individually.
We say this plainly, because the difference between “we will tell you” and “we will fix it” is the difference people pay the most for.
The free technical review covers availability, the certificate, the domain, email, content and forms. It ends with a score and a list of tasks you can hand to your developer. No payment card and no commitment.